Return and Refund Policy:
Buy a Bin Return and Refund Policy:
If a customer buys a Bin they may not return the Bin, and they will not be refunded. In the event their Bin has not been delivered to them, they may request a refund.
If a customer buys a Bin, and they are not a member of our Weekly Recycling Pickup, they will be refunded and no bin will be delivered to them.
Weekly Recycling Pickup Service Refund Policy:
If a customer buys our Weekly Recycling Pickup Service, they may be refunded upon cancelation of their subscription only if they cancel before their first pickup day in that month.
Customers may not be refunded in the event of no pickup due to inclement weather.
Customers may not be refunded if their recycling is not picked up on the day of a holiday, and their recycling will be picked up on the next pickup day assuming there is not inclement weather or another holiday.
If a customer does not set out their recycling bin the day of their pickup, and their recycling is not picked up, they are not entitled to a refund.
Customers who purchase our services and live outside of Rolla’s city limits will be refunded.
Privacy Policy for Resurrect Recycling Recycling Pickup Service and Website
Effective Date: 10/23/23
1. Introduction
Welcome to Resurrect Recycling . We understand the importance of your personal data and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you use our website and services.
2. Information We Collect
2.1. Personal Information: This includes your name, address, email address, phone number, and any other personally identifiable information required for the pickup of recyclables.
2.2. Usage Data: We may collect data about how you use our website, such as pages visited, time spent, and search queries.
2.3. Cookies and Trackers: Our website uses cookies and other tracking technologies to improve user experience and analyze website traffic.
3. How We Use Your Information
3.1. Service Provision: To schedule pickups, process requests, and communicate with you about our services.
3.2. Marketing: With your permission, we may send you newsletters, promotions, and other marketing communications.
3.3. Analysis: To monitor and analyze usage patterns and trends to improve our website and services.
4. Disclosure of Information
We do not sell or rent your personal information. We may disclose your information to:
4.1. Service Providers: Third parties who perform services on our behalf, such as waste management companies, but only as required for the service.
4.2. Legal Obligations: If required by law or in response to valid requests by law enforcement or other governmental bodies.
5. Data Security
We implement security measures to protect your personal data from unauthorized access, modification, or deletion. However, no online service can be 100% secure, so we cannot guarantee absolute security.
6. Data Retention
Your personal information will be retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.
7. Third-party Links
Our website may contain links to other websites. This policy does not apply to those websites, and we recommend reviewing their privacy policies.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us at support@resurrectrecycling.net .
9. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date".
10. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at:
support@resurrectrecycling.net
Recycling Terms of Service
1. Definition and Scope
- These Terms of Service ("Terms") govern the conditions under which recycling services are provided to you ("User" or "Customer") by Resurrect Recycling ("Company", "We", "Our", "Us"). By accessing or using our recycling services, you agree to be bound by these Terms.
2. Service Guidelines
- Users must separate recyclable materials as per the guidelines provided by us.
- Users must ensure recyclables are free from food, liquids, and non-recyclable contaminants.
3. Prohibited Items
- Users should not deposit or mix hazardous waste, electronics, batteries, or other non-approved items in the recyclables.
4. Collection and Pick-Up
- Scheduled collection times must be strictly adhered to. If recyclables are not ready for pick-up at the appointed time, the Company is not obligated to return until the next scheduled date.
- Users must provide safe and unobstructed access to recyclables for collection.
5. Ownership and Responsibility
- Upon collection, all recyclables become the property of the Company.
- The Company reserves the right to reject any recyclables deemed non-compliant with guidelines.
6. Liability
- The Company is not responsible for any loss or damage to property as a result of recycling collections unless caused by our gross negligence.
7. Termination
- The Company reserves the right to suspend or terminate services for any user who does not adhere to these Terms.
8. Changes to Terms
- The Company may update these Terms from time to time. Continued use of the service after changes signifies acceptance of the new terms.
9. Governing Law
- These Terms are governed by and construed in accordance with United States/Missouri law.
10. Dispute Resolution
- Any disputes arising out of these Terms will first be addressed through mediation. If mediation fails, disputes will be resolved through binding arbitration in Phelps County.
11. Location
- The Company reserves the right to refund any customer who purchases our services and is outside of Rolla City Limits.
12. Contact
- For any questions or clarifications related to these Terms, please contact support@resurrectrecycling.net
13. Acknowledgment
- By using our services, you acknowledge that you have read, understood, and agree to these Terms.
Changes to Pricing:
1. Introduction
At Resurrect Recycling, we are dedicated to offering transparent and fair pricing for our services. However, due to various factors such as market demand, operational costs, and external economic influences, there may be times when we need to adjust our prices. This section outlines the process and conditions under which we may change our prices.
2. Notification
2.1. We value our customers and believe in maintaining open communication. Should there be any change in our prices, we will notify our customers in advance, offering a minimum notification period of 14 days.
2.2. Notifications will be sent via email and new prices on our website.
3. Effective Date
Any price change will take effect from the date specified in the notification. For ongoing services or subscriptions, the new prices will apply from your next billing cycle after the effective date.
4. Existing Contracts or Agreements
If you have an existing contract or agreement with us that specifies fixed prices, those prices will remain in effect until the end of that contract's term. Upon renewal, any new prices (as notified) may apply.
5. Feedback and Concerns
We welcome feedback from our customers. If you have any concerns or queries regarding a price change, please reach out to our customer support team at support@resurrectrecycling.net We will do our best to address your concerns.
6. Discretion to Offer Discounts or Promotions
6.1. From time to time, we may offer promotions, discounts, or special prices. These are offered at our sole discretion and can be withdrawn or changed without prior notice.
6.2. Such promotions or discounts will have their terms and conditions, which will be communicated at the time of the offer.
7. Conclusion
We strive to balance offering competitive prices with maintaining the high quality of our services. Any changes to our pricing structure are made with careful consideration and in the best interests of sustaining and improving the service we offer to our valued customers.
12. Acknowledgment
- By using our services, you acknowledge that you have read, understood, and agree to these Terms.